emma hayes

Salon in the Spotlight: Dolled Up, Suffolk

By Callie Iley | 4 August 2021

Dolled Up was established in 2013 by salon owner, Emma Hayes, who took the plunge into the beauty world after being encouraged by her friends. She’d been painting their nails in her spare time, around looking after her two young children, and they recognised her natural skill. “My assistant, Kate…

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Salon in the Spotlight: Maci Blanche Nails, Gravesend

By Callie Iley | 21 July 2021

Maci Parry began her nail journey in April 2020, and the 18-year-old opened her salon in July of the same year. “It has been tough journey to say the least. I felt that every time I was building up a clientele and getting into the groove of things I was…

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nail tech mask

Covid-19 guidance: What you need to do as a nail tech in Step 4

By Chloe Randall | 14 July 2021

Prime Minister, Boris Johnson has confirmed that Step 4 of the roadmap will proceed as planned on Monday 19 July 2021, with updated guidance for close contact services being published. From Step 4, which resumes on 19 July, local authorities will continue to have the power to place public health…

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Salon in the Spotlight: Olivia’s Hidden Beauty, Stoke-On-Trent

By Callie Iley | 14 July 2021

Olivia Grace Lovatt and her husband initially started their garage conversion with the intention of making it a playroom for their children. After working for her sister since 2005, she realised she wanted to spend more time at home. “My husband said if I wanted to spend more time at…

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Salon in the Spotlight: Coco’s Nail Artistry & Beauty, Rothwell

By Callie Iley | 30 June 2021

Lee-Ann Moss enjoyed life as a mobile nail technician from 2017, but began to look for properties to rent during the lockdowns of 2020 in order to open her own salon. “The idea that life is too short hit home for me during the pandemic,” Lee-Ann remembers. “I was approached…

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complaint woman canva

How to handle beauty client complaints

By Guest Writer | 23 June 2021

Tina Beaumont-Goddard, director at the National Hair & Beauty Federation (NHBF) serves up support and advice for handling client complaints… As a business owner, it is your responsibility to deal with complaints in a timely, effective manner and have working knowledge of the client’s consumer rights. Take complaints seriously, stay…

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Salon System Lash Lift Brow Lift

Offer lash lifts & brow lamination with dual-purpose Salon System range

By Helena Biggs | 15 June 2021

Add brow lamination and lash lifts to your treatment menu and save on product cost with Salon System’s dual treatment range. The three-step system lifts lashes for eight weeks and laminates brows for up to four weeks. The existing Salon System Lashlift range has been developed to work for both…

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Salon in the Spotlight: Blush + Blow, Fulham, London

By Callie Iley | 15 June 2021

Business-savvy Bridget O’Keeffe launched a blow dry bar and beauty salon in 2015, yet has since expanded her services to diversify her clientele. “I wanted to include much more specialised treatments,” Bridget explains. “We now offer an aesthetics clinic with two doctors, a skin clinic led by Abbi Ingram, and…

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Profit loss ria jaine

How to keep your business finances on track

By Guest Writer | 27 May 2021

Ria-Jaine Lincoln aka The Beauty Accountant, shares top tips for keeping on top of your beauty business finances… It has been so great to see the industry get excited and ready to re-open and now is the perfect time, at the start of the financial year and in a fresh…

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Removing masks therapist canva

Scottish govt to lift mask wearing restrictions in beauty salons on 31 May

By Helena Biggs | 25 May 2021

From Monday 31 May, therapists in Scotland will be permitted to offer face treatments to clients as long as the practitioner is wearing a Type IIR face mask and a face visor or goggles. Kate Forbes MSP, the Cabinet Secretary for Finance & Economy, confirmed the news today (25 May)…

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The Beauty Garage lead

Salon in the Spotlight: The Beauty Garage, Bicester, Oxfordshire

By Kat Hill | 12 May 2021

After ten years of working for various spas, salons and being mobile, Joanna Paylor welcomed a little boy in 2019 which made her take a leap faith and open her own home-based salon to fit work around her young family’s life. “The Beauty Garage opened in October 2020, and although…

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11 ways to help your mental health

By Scratch Staff | 11 May 2021

Help look after your mindset & mental wellbeing during lockdown, with Monika Stachon, business coach & owner of Nail Boss Strategy & Mindset… It’s hard not to feel alarmed, when all social media, news outlets and daily conversations with clients are overloaded with fear, uncertainty and chaos. Undoubtedly, this is…

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Salonology OB event

Salon owners: If you attend one event this autumn, make it this…

By Helena Biggs | 6 May 2021

Award-winning coaching business, Salonology, has partnered with leading industry event, Olympia Beauty to run an exclusive event for salon and spa owners. Founded by husband and wife duo, Ryan and Hollie Power, Salonology offers coaching, networking opportunities, motivational advice and more. Over two days, 3-4 October 2021, they will host…

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Serenity Beauty & Co

Salon in the Spotlight: Serenity Beauty & Co, Bolsover, Chesterfield

By Kat Hill | 5 May 2021

Best friends, Tammy Hobson & Shelley Riley, had a clear vision for their jointly-owned business, Serenity Beauty & Co – to create a beauty hotspot for the local community. “After working from home for several years due to childcare, I decided my home needed to be just that, so along…

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Quiet silent appointment

Is it OK to not want to chat at the salon?

By Kat Hill | 4 May 2021

As we ease back into life from the quiet of lockdown living and more clients – both new and old – return to the salon, have you considered their noise preference by offering silent or sensory-aware appointments? Many may be experiencing anxiety surrounding their appointment. While many salons enjoy a…

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