5 ways to boost your salon team’s morale

According to a poll by employment website, www.peoplemanagement.co.uk, more than two in five British employees have quit a job due to a bad manager. It was also found that respecting and listening to staff and treating people well are deemed the most important attributes of a good boss. Keep these findings firmly in mind when speaking to your team, as this can influence morale.

Use any downtime to let your team book appointments with each other for no charge. This not only helps boost their mood, but can serve up opportunities to evaluate treatments and improve them.

“My team members and I offer treatments to each other during quiet times. We often spend the majority of our time making others look gorgeous, so love getting together to make each other feel special,” comments Charli Jepson, head of education at Glitterbels.

“There are always so many tasks to attend to in the salon, so have a list ready at the start of the day for your team to complete,” advises Liz McKeon, salon business expert. “This way, even if your floor isn’t full with clients, the team is focused and productive, which will boost morale. It also helps the floor feel vibrant and attractive to clients.”

Rewarding team members for good work is not only a great incentive, but helps to increase staff loyalty. “An effective way to reward accomplishments is through praise and gratitude,” says Lisa Stone. “Everyone loves to hear that they are doing a good job, as it makes them feel appreciated and valued and it’s at no cost to you or your business.

“Set targets and goals and if these are hit, reward with invectives such as products, bonuses, gift vouchers for the cinema or a restaurant, or a team night out. You could even pay for employees to do a training course they have expressed interest in completing.”