Norwich nail tech: finding success with a rare neurological condition
By Guest Writer | 20 August 2025 | Feature, Health & wellbeing, Tech Talk
I’m Jade Fox and I have Moebius syndrome: a rare neurological condition that is present from birth and affects facial muscles, speech, eye movement and mobility. I face daily challenges that most people never have to consider, and these obstacles have shaped nearly every part of my life. Unexpectedly, they also led me to something I now cherish deeply: my job as a nail technician.
I’ve been in the nail industry for five years and work on a part-time basis, offering L&P acrylic, hard gel, builder gel and gel polish services. I am also E-file trained. While these may sound like technical skills to others, to me, they represent years of dedication, growth and creativity.
Struggles with vision, speech and mobility might seem incompatible with a career focused on precision and communication, but these challenges helped me discover just how empowering this path could be. What started as a curiosity turned into a love for the craft, and while my client list is small, each appointment is meaningful. I offer more than just nail services: I offer moments of connection.
Making connections is my favourite aspect of the nail tech role. Communicating can be tough at times, and I understand that first impressions matter. I always aim to meet my clients with warmth, professionalism and genuine care, as I want every person in my chair to feel valued.
Moebius syndrome influences how I work, as my eyesight makes detailed designs more time-consuming, but I’ve learned to embrace a careful, deliberate pace and take pride in working precisely. My setup is also adapted for my needs, from the way I position myself to planned breaks that help manage discomfort.
Mobility challenges mean I have to be mindful of my posture and energy, but I’ve found ways to balance my body’s needs with the demands of the job. I don’t see these adjustments as limitations; they’re examples of the thoughtfulness I bring to my role and are what make my work unique. Creating nail looks is when I feel most most comfortable. Even when it’s challenging, I find joy and strength in what I do.
Living with a disability has made me resilient, patient and adaptable, which are values I carry into every nail appointment.
I also wouldn’t be where I am today without the support of my clients. Their trust has helped me grow – not just professionally, but personally, and they’ve created a space in which I can thrive on my own terms.
To anyone facing challenges, know that these obstacles don’t define you. They can teach valuable lessons and even lead you to your passion. What matters is how you adapt and move forward – and that you keep showing up. Moebius syndrome is part of my story, not the whole of it, as my story is defined by creativity, determination and connection.
Lessons I’ve learned from my journey:
- Being different is a strength, and others will value your perspective.
- Adaptation isn’t weakness.
- Your pace is your power.
- Quality isn’t about speed – it’s about intention.
- Kindness and care speak louder than words.
- You don’t have to be perfect to be passionate.
Follow Jade on Instagram: @nailsby_jadem and TikTok: @nails_byjadem
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