Ashford beauty salon: how exceptional customer service creates relaxing client experiences
Sarah Webb, owner of Bella’s Little Nail Boutique, takes pride in her standout beauty services, which place an emphasis on the client experience. Working in customer service for over 20 years, Sarah knows how to offer clients an exceptional appointment. She explains: “My clients receive a coffee and biscuits, and…
Read MoreGet inspired: Nail pro, Lucy Price-Marshall, shares her journey to dominating the nail industry
Natural nail specialist, OPI educator, salon manager & multi-award winner, Lucy Price-Marshall, shares her career story and how she balances various industry roles… Tell us about your journey into the nail industry… While I was at school, I worked at my mum’s nail salon, Nailspa in Huddersfield, on Saturdays, assisting…
Read MoreScotland home salon: the pro offering a one-stop shop for nails, hair & beauty services
Emma Saunderson, the owner of Angus-based salon, GlamEm, has made a name for herself as a versatile beauty professional, offering an impressive range of beauty treatments from her home salon. Having trained as a nail technician in 2019 with Young Nails, Emma initially worked on a mobile basis. Though as…
Read MoreCardiff nail tech: Offering vegan nail services has attracted 75% of my clients
Coral Kendall (she/they) of vegan nail studio, Oh Lush Nails, shares why she believes it is important to offer vegan services, the products she uses and what techs can do to become more vegan-friendly… “As a vegan of seven years, I was always going to run a vegan studio,” reveals…
Read MoreCambridgeshire nail tech: how I created my dream salon space after 20 years
Dominique Sharpe’s Godmanchester nail business rebranded to The Nail Editor in May 2024, and the nail stylist moved into the professional studio she had longed for since qualifying as a nail tech in 2004. In the early stages of her career, the three-time Scratch Stars Awards finalist struggled to find…
Read MoreScratch Stars Award-winning nail salon owner: competition benefits & advice
Natasha Barker, owner of Scratch Stars Nail Salon of Year 2024, Niche Nails & Beauty, reveals advice for succeeding in the competition. The 2024 awards were not the salon’s first entry into the competition. Natasha explains: “I had entered the awards previously on behalf of the salon, and we had…
Read MoreUnique salon décor: The Birmingham nail salon featuring a piano as its reception desk
Founder of Birmingham-based nail studio, Icey’s Beauty Lounge, Aysana Druga, shares the story behind the salon’s impressive entrance… In 2015, Aysana and her husband spotted a piano in the window of a charity shop. She recalls: “We had no idea where it was going to go at the time, so…
Read MoreFrom DIY nails to owning a home salon: how one tech turned her passion into a business
Bedfordshire-based nail tech, Jodie Day of @talonsbyjodie, started her nail journey simply wanting to learn how to do her own nails, however she enjoyed the training so much that she decided to turn it into her career. Jodie began her training in 2021 while pregnant, seeking a creative outlet. She…
Read MoreSouth Devon tech: At 30 I decided to train as a nail technician – and I’ve never looked back
Having undergone a career swap at the age of 30, Devon-based nail tech Bonni Higson, the owner of Bonni File’n’Style in Dawlish, shares her story… After having children, Bonni decided to train as a nail technician. She says: “I enrolled at South Devon College and qualified at NVQ level 2…
Read MoreThe Suffolk nail tech who transformed her lockdown hobby into a thriving salon business
Jemma Cornell, behind JC Nails, started her nail journey during lockdown in 2020 and four years later, has transformed her hobby into a full-time career. The Suffolk-based tech felt she needed something to ‘keep her busy’ during the challenging Covid-19 period, and decided training in nails was the answer. She…
Read MoreHow a part-time job at a nail brand inspired an employee to become a nail tech
Ellie Toms’ part-time job at nail brand, Lecenté, inspired her career change to become a nail technician. Here’s her story… The now tech ‘fell in love’ with the brand’s products, so much so that it inspired her to become a nail tech so she was able to use them. The…
Read More10 Halloween-ready salons to give you inspiration
Halloween offers a perfect opportunity to have some fun in the nail space, so take inspiration from salons that have got clients in the spooky spirit with themed décor… 1. Beauty by Joan, Wisconsin, USA 2. Hope HQ, Manchester, UK 3. Hush Salon, Leeds, UK 4. Revel Salon, New York,…
Read MoreI visited TGB Spa in Brighton for a luxury pedicure – & here’s how it went
Nail brand, The GelBottle Inc, has opened its much-anticipated TGB Spa: a sanctuary for beauty treatments in the bustling city of Brighton. I was invited to explore the space and indulge in a Luxury TGB Gel Pedicure – and it didn’t disappoint. I arrived at Brighton train station and I tapped…
Read MoreThe Essex nail tech working over 4 job roles in her salon
Laura’s Nail Boutique in Silver End, Essex, is run by founder, Laura Wragg. She shares her experience working as a one-man band, having to fulfil multiple job roles at the same time… The home-based tech says: “It is just me in my business. I am a salon owner, nail artist,…
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