Beauty pros: Here’s how to communicate well with your clients & retain them
Mastering the art of effective communication with your clients is essential for retaining their loyalty. You can build strong relationships with clients by actively listening to their needs, feedback, addressing any concerns promptly and providing an exceptional customer service. This ensures that they feel valued and understood. Within my salon,…
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I’m a fully booked nail tech. What do I do next?
One of the most baffling things I see happening in the nail and beauty industry is independent pros boasting of fully booked diaries – but then closing them to new clients out of fear. This fear is of overwhelm, losing it all and of what others might think of them,…
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Recruitment challenges ‘a concern’ for beauty industry, says NHBF
The National Hair & Beauty Federation (NHBF) has released key findings from its quarterly State of the Industry survey, highlighting ongoing challenges for the sector – despite signs of a gradual recovery. Finding reveal that 73% of the 493 survey respondents across the UK are finding it harder to find…
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Nail Tech Talk: Bethany Mann of Beth’s Beauty
Hand-painted nail artist, Bethany Mann of Beth’s Beauty, Cambridge, shares her love for creating detailed designs and reveals where she finds inspiration for her bright and bold artistry… Having had a passion for nails from a young age, Bethany loved art and studied the subject in school, which inspired her…
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Salon in the Spotlight: Eleven Kings, Royston
Explore Eleven Kings salon as Jess Dickerson discusses its pink and green colour scheme and reveals her future plans in the beauty industry… Despite not enjoying doing her own nails, Jess loved the idea of styling others’ nails. In October 2021, she enrolled in training with Next Step Beauty via…
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British Beauty Council launches membership programme to increase opportunities for beauty workers
The British Beauty Council (BBCo) has introduced a membership programme to ‘increase educational, networking and lobbying opportunities for people working in various corners of the beauty industry’. British Beauty Council membership enables beauty industry professionals to access events, exclusive data, breaking news reports and business guidance, as well as play…
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Salon in the Spotlight: The Studio, Doncaster
Creating a tranquil salon space in The Studio, Doncaster, for her clients to unwind, find out about Lian Davey’s neutral décor choices and the vibes she hopes to create… Having worked in the law sector since her teens, Lian entered the beauty industry after the birth of her son, enrolling…
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Mayfair celebrity beauty hotspot marks 10-year milestone
Luxury boutique salon, Nails & Brows Mayfair, is marking a decade of beauty services since its opening in March 2014. The team at Nails & Brows Mayfair consists of 22 beauty experts, who deliver a range of services to clients including celebrities and royals, serving up manicures, pedicures, lash extensions…
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Celebrate global heritage with Cultural Style Week’s London Expo
Taking place in North London on 18 May, Cultural Style Week has announced its flagship Expo event in collaboration with Cultural Fashion & Arts. Cultural Style Week is a movement seeking to encourage individuals to embrace and wear their heritage with pride, with the initiative beginning in London 2022 and…
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Lincoln beauty pro turns her hand to business coaching to support nail techs & therapists
Rebecca Atkin, a beauty business owner with over 8 years’ experience, has established a coaching programme to support self-employed beauty business owners. Helping others to reach their goals by drawing on her industry knowledge and experiences, Rebecca Atkin’s courses via The Positive Beauty Business Coach cover a range of topics,…
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Nail Tech Talk: Leanne Briggs of Empowering Beauty
Rebranding her business to Empowering Beauty, Leanne Briggs reveals the meaning behind her name choice and shares the story behind her luxury mobile nail and beauty business… Growing up, Leanne’s mother was a hairdresser, giving her exposure to the beauty industry from a young age. Attending college at the age of…
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Fashion Retail Academy acquires The London College of Beauty Therapy
The Fashion Retail Academy (FRA) has acquired beauty education centre, the London College of Beauty Therapy (LCBT), in order to expand its specialist education offerings. The FRA has trained over 13,000 students for entry-level roles in fashion and retail since 2005, and its acquisition of LCBT expands its commitment to…
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The 3 qualities that make a successful nail technician
Reach your goals and ensure success with advice from esteemed beauty business expert, Nergish Wadia-Austin, as she explores the importance of personality, knowledge and skill in successful nail technicians. Exceptional personality qualities Successful nail professionals exhibit a blend of precision and creativity, making a welcoming environment for clients. Patience is…
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Cancer support charity, Look Good Feel Better, hosting netball tournament to raise money
Cancer support charity, Look Good Feel Better, has partnered with England Netball to host a tournament to raise money for those undergoing cancer treatment. Offering free services to men, women and young adults diagnosed with cancer to manage both physical and emotional side effects of treatment, Look Good Feel Better’s virtual…
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Award-winning London beauty student shares her education journey & career dreams
London College of Beauty Therapy (LCBT) student, Damla Osman, scooped the Level 2 Technical Beauty Therapy Student of the Year title at the college’s Star Awards 2023. Awarded in October, she shares that winning the accolade, which was sponsored by Scratch, still feels incredible. “It’s a huge accomplishment for me,…
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