Nails Coffee (1)

What to do during a slow spell at work

By Scratch Staff | 24 October 2018

Naomi Mogg, educator for ASP, reveals how to make the most of any business downtime… If your business is suffering from a dip in clients in the lead-up to the Christmas rush, there are a number of ways you can increase your turnover and keep thriving. Consider giving your VIP…

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Girl With Money

How to approach the upsell process & boost beauty profits

By Scratch Staff | 27 June 2018

Naomi Mogg, educator for ASP, reveals why upselling treatments is one of the easiest ways to increase revenue and grow retail sales… Many therapists miss valuable opportunities to upsell because they feel that they are not ‘a salesperson’. However, you don’t need to be a salesperson to upsell – you just…

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