EXPERT ADVICE

Gel Lamp Nails Manicure

A guide to the gel system: when & how to use & troubleshooting tips

By Lilly Delmage | 26 June 2025

Nail pros share insight on the gel system… When to use the gel system Theresa Foddering, Lecenté business development manager & Scratch Stars Shooting Star Award finalist 2025, adds: “If a client has weak or brittle nails that require extra support and strength, hard gel is a great option for enhancements.…

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Hannah clayton ai nails column

Nail industry expert: here’s the problem with AI-generated nail designs

By Hannah Beth Clayton | 26 June 2025

Scratch Stars Social Media Star of the Year finalist 2024 & 2025, Hannah Clayton, shares her thoughts on artificial intelligence nail imagery…. We’ve all seen them: every nail shaped like it was designed in a factory with no cuts, dry skin or missing bits of sidewalls. We’re seeing a wave of…

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How to achieve a work-life balance as a beauty professional in summer

By Guest Writer | 24 June 2025

Scratch columnist & beauty business and mindset coach, Zaara King, shares advice for achieving a work-life balance this summer… Summer is upon us and I am so excited for the coming months. Seeing seasonal nail designs puts me in the best mood and makes me want to have fun in…

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Ghosting Jo Tompkins Article

Nail pros: Here’s how to handle clients ghosting you in the digital age

By Jo Tompkins | 13 December 2024

When someone stops replying to your messages without warning, it can feel like a gut punch – especially in business. You’ve poured time and effort into crafting the perfect message, shared your pricing and then… radio silence. But here’s the thing: ghosting is part and parcel of any business that…

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Builder Gel Lifting Header

Why lifting can happen when using builder gel in a bottle & how to deal with it

By Katie Barnes | 7 December 2024

Since the rise in popularity of builder gels in bottles, I have noticed an increase in issues. When gel polish came onto the scene, many techs added this service to their menu, but did not carry out training in this medium; assuming it was the same as previous services. It…

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The 3 top times of the year for business retail & how to capitalise on them

By Lilly Delmage | 27 November 2024

Public holidays often influence retail sales, but as a small business owner, how can you ensure you’re maximising revenue during these key events? Research reveals how… Business credit card experts from price comparison website, Money.co.uk, have analysed the average weekly sales and key retail transaction days over the past year…

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Return on investment: what it means & how to calculate it

By Guest Writer | 26 November 2024

Global business & beauty education expert, Kim Ford, explains what a return on investment means for your nail business, and how to calculate it. You may ask: what is a return on investment, or ROI? As an example, imagine you purchased a pedicure chair costing £1,000. How many clients have…

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Nail Ridges

Nail ridges: an expert shares causes & how to treat

By Guest Writer | 20 November 2024

Scratch Stars Natural Nail Specialist of the Year 2019 & CND™ education ambassador, Helen Burton-Ward, explores ridges on natural nails… There are many types of nail ridges, which can occur naturally or be inflicted by mechanical or environmental factors. Understanding how to correctly manage and treat them will help to maintain…

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Inclusion Orange Cut Out

The importance of creating accessible salon spaces for clients & staff

By Abi Hassan | 12 November 2024

Abi Hassan, owner of Canterbury-based salon, Hot Wheels Nails, explores key considerations for nail techs and employers when creating accessible salon settings to suit clients and staff… As a salon owner or an independent nail technician, it is important to consider ways in which your environment could be more accessible. Transparency…

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