EXPERT ADVICE
Nail pros, here’s why opening your Christmas diary too early can cost you
Nail business mentor, Hannah Clayton, shares lessons learned from Christmas diary chaos… Every year, as the summer sun is still shining, clients start asking the same thing: ‘When are you opening your Christmas diary?‘ For years, I used to cave at the pressure of releasing appointments, thinking I was clever.…
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Left-handed nail tech? Here’s how to adapt your tool kit
It is assumed that when working left-handed, you just work the opposite way. But if you are leftie, you will know this is a myth. The majority of the population is right-handed, and so the majority of nail products and techniques are tailored to right-handed techs. Having to adapt to…
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The UK heatwave: Is it affecting your nail products?
Educator & award-winning nail pro, Katie Clark, reveals why hot weather may impact your nail products and services… Most techs will have noticed a difference in their L&P acrylic and gel systems during different temperatures and seasons, with changes being particularly noticeable during periods of very warm weather. Temperature and…
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Health psychologist, Dr Ravi Gill, explores how nail technicians can create a safe space for clients to offload while prioritising their own mental health. Nail appointments offer an opportunity for a person to sit still for an hour without the distraction of their phones: an act of self-care and perhaps…
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Nail salon events were once very popular, but that popularity has waned over recent years, says session nail stylist, salon owner & educator, Marie-Louise Coster. I think the pandemic caused us to fall out of the habit of in-salon events; we got so used to not being able to gather…
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E-file bits are made from different materials, come in different shapes, sizes and styles and have different purposes and benefits, says Katie Clark, award-winning nail tech & founder of Katie Barnes Tool Range & Education. There are some bits which must only be used for certain techniques, otherwise it is…
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Nail pros share their experiences with imposter syndrome and offer tips to help overcome it… Have you ever felt undeserving or that success is beyond your means? Perhaps you’ve felt like your career journey has been down to luck, or you’re worried that clients won’t return. These are all common…
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As nail techs and beauty professionals, we often catch ‘comparisonitis’, where we constantly measure our success against others. We see the flawless work and fully booked schedules of other nail techs on social media, and suddenly, we feel like we’re not doing enough. In the Nail Business Success Club, a…
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Global business & beauty education expert, Kim Ford, shares her expert advice on how to deal with client complaints… I am sure many of you have experienced a customer complaint at some time, and it can be a difficult situation to resolve. Let’s explore how dealing with complaints can be…
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