EXPERT ADVICE

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Onycholysis: what is it & how can it be treated?

By Jess Watts | 31 July 2025

Let’s talk the causes of onycholysis, aka nail separation, how to prevent and what to do when it’s presented at the nail desk… Picture this: you scrape your knee and pop a plaster over the top to help it heal. Three days later, that plaster has started to lift. At…

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How to elevate your beauty business by seeing it through clients’ eyes

By Marie-Louise Coster | 30 July 2025

Session nail stylist, salon owner & educator, Marie-Louise Coster, discusses the importance of understanding clients’ perspective… When was the last time you walked through your business as if you were an existing or new client? We all need to walk through our businesses, whether physically or virtually, on a regular basis…

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The nail hyponychium: what is it & why does it need protecting?

By Jess Watts | 25 July 2025

Not all heroes wear capes… but sometimes they deserve a little appreciation. Here are some key facts about the hyponychium – your underappreciated nail protector. Akin to how we fill the cracks in between shower tiles, the crevices of our nails also need sealing to protect the nail bed and…

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Going cashless with card machines

By Kat Hill | 22 June 2020

Cash in on taking card payments for your services with these tip from Helen Prowse, head of communications at Square UK… “Take some time to think about when you’ll take card payments – in person, in a shop, on the move, over the phone, or on the web – and look…

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PPE for nail techs: important points to consider

By Katie Barnes | 21 June 2020

PPE (Personal Protective Equipment) is equipment that will protect you against health or safety risks while performing your job. This has always been a requirement of COSHH (Control of Substances Hazardous to Health) for nail techs and in the current pandemic, it is also required to protect you, your workers…

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Back to Work: Staff matters

By Scratch Staff | 19 June 2020

Scratch gathers guidelines from across the industry for what should be considered for when you & your clients set foot back into your business… The government’s Keeping workers and clients safe during COVID-19 in close contact services guidelines state: You must maintain social distancing in the workplace wherever possible. When providing…

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Back to Work: Clean up

By Scratch Staff | 19 June 2020

Scratch gathers guidelines from across the industry for what should be considered for when you & your clients set foot back into your business… Following your risk assessment, you need to thoroughly clean and title your premises. Not only is this good health & safety practice, but will reassure your…

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Back to Work: Check-in with clients

By Scratch Staff | 19 June 2020

Scratch gathers guidelines from across the industry for what should be considered for when you & your clients set foot back into your business… When you have the official go-ahead to reopen your business and you’re confident that you have taken all necessary safety measures, you will need to communicate…

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Back to Work: Top up training

By Scratch Staff | 19 June 2020

Scratch gathers guidelines from across the industry for what should be considered for when you & your clients set foot back into your business… “Effective infection control is paramount to minimising the risk of the spread of harmful diseases/bacteria/viruses etc.,” notes BABTAC’s Back To Work Guidelines.  “By understanding the processes…

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