Ashford beauty salon: how exceptional customer service creates relaxing client experiences
Sarah Webb, owner of Bella’s Little Nail Boutique, takes pride in her standout beauty services, which place an emphasis on the client experience. Working in customer service for over 20 years, Sarah knows how to offer clients an exceptional appointment. She explains: “My clients receive a coffee and biscuits, and…
How a part-time job at a nail brand inspired an employee to become a nail tech
Ellie Toms’ part-time job at nail brand, Lecenté, inspired her career change to become a nail technician. Here’s her story… The now tech ‘fell in love’ with the brand’s products, so much so that it inspired her to become a nail tech so she was able to use them. The…
Nail Tech Talk: Abi Hassan of Hot Wheels Nails
With a colourful nail art library & an equally bright personality to match, Abi Hassan, owner of Canterbury-based salon, Hot Wheels Nails, sits down with Scratch to discuss the importance of creating an inclusive & accessible salon space… “When I was a little girl, I looked up to my older…
Nail Tech Talk: Lilli Pullman of Lilli Paintz
A lover of all things bright, bold & outrageous, Sevenoaks-based nail artist, Lilli Pullman, reveals the details of her creative endeavours & shares her plans for the future of Lilli Paintz… Heading straight to college to complete her NVQ’s in Levels 2 and 3 upon leaving school, Lilli jumped headfirst…
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