BUSINESS

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Onycholysis: what is it & how can it be treated?

By Jess Watts | 31 July 2025

Let’s talk the causes of onycholysis, aka nail separation, how to prevent and what to do when it’s presented at the nail desk… Picture this: you scrape your knee and pop a plaster over the top to help it heal. Three days later, that plaster has started to lift. At…

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Do AI chatbots like ChatGPT have a place in the nail industry?

By Rebecca Hitchon | 31 July 2025

Disclaimer: this article is not written by a robot. But it does explore how language processing tools driven by artificial intelligence (AI) technology, or ‘chatbots’, are influencing the nail and beauty sector. As this technology integrates into our lives, many are wary of its place in society – and its…

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How to elevate your beauty business by seeing it through clients’ eyes

By Marie-Louise Coster | 30 July 2025

Session nail stylist, salon owner & educator, Marie-Louise Coster, discusses the importance of understanding clients’ perspective… When was the last time you walked through your business as if you were an existing or new client? We all need to walk through our businesses, whether physically or virtually, on a regular basis…

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South East named UK hair and beauty capital

By Kat Hill | 20 April 2017

New research from Direct Line for Business has revealed that nearly one in three hair beauty and nail businesses operate in the South East of England. The small business insurer found that there are nearly 29,000 of these businesses based in the South East – seeing one salon for every…

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Be safe in the workplace with CIDESCO’s top tips

By Helena Biggs | 11 April 2017

CIDESCO, the world standard for beauty and spa therapy, has announced ‘Health & Safety month’ to help raise standards in the industry and improve your wellbeing while working. “While there are laws and requirements that help us maintain health & safety standards, going above and beyond these will be noticed by…

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Against the clock: How to nail your treatment timings

By Katie Barnes | 11 April 2017

Salon owner, educator, former Scratch columnist and award-winning nail stylist, Katie Barnes, offers advice on honing your treatment times…  Everyone these days is in a rush and wanting things done as efficiently but expertly as possible. As a business, you want to provide your service in a reasonable time while still ensuring the…

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How I juggle nail tekking around my family life

By Scratch Staff | 4 April 2017

“You just do nails” No, just “doing nails” doesn’t come close. Erica Turley (nee Horton), founder of The Nail Barn, Staffordshire, reveals her journey into the nail industry… I spent years working as a nurse and health visitor. I had worked in healthcare from the age of 16 and knew…

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Know the nail mail regulations

By Kat Hill | 24 March 2017

There were some recent changes made to the postal system that you need to know if you’re putting nail products through the post. Whether you’re posting out retail sales to clients or a just lacquer lover, failing to comply with the guidelines could even see your parcel disposed of. Save…

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How to take a great nail photo

By Katie Barnes | 14 March 2017

Salon owner, educator, former Scratch columnist and award-winning nail stylist, Katie Barnes, offers advice on making the most of your nail snaps… Taking good photographs of your nail work can increase your chances of being featured in publications and grow your clients and social media following. The quality of your photographs can show the difference between an amateur and professional nail technician. You don’t need…

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