BUSINESS

Robot laptop

Do AI chatbots like ChatGPT have a place in the nail industry?

By Rebecca Hitchon | 31 July 2025

Disclaimer: this article is not written by a robot. But it does explore how language processing tools driven by artificial intelligence (AI) technology, or ‘chatbots’, are influencing the nail and beauty sector. As this technology integrates into our lives, many are wary of its place in society – and its…

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Nail salon client

How to elevate your beauty business by seeing it through clients’ eyes

By Marie-Louise Coster | 30 July 2025

Session nail stylist, salon owner & educator, Marie-Louise Coster, discusses the importance of understanding clients’ perspective… When was the last time you walked through your business as if you were an existing or new client? We all need to walk through our businesses, whether physically or virtually, on a regular basis…

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August important dates

Important August dates for your nail & beauty business

By Jess Watts | 27 July 2025

Get your business prepared for the month of August, with our roundup of dates to note… 2nd-3rd: Brighton Pride Pride Month may have been in June, but amplifying the voices of the LGBTQ+ community is not restricted to one month. The UK’s biggest pride festival takes place at the start…

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Dough schoon book

DOUG SCHOON discusses new book

By Helena Biggs | 23 February 2017

Renowned scientist and nail expert, Doug Schoon, has been speaking about the release of his latest book, Face-to-Face with Doug Schoon Vol 1. In a recent interview with Scratch, Doug revealed that volumes 1 & 2, which is due for release in March, have been printed in a Q&A format,…

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Kayleigh green

HAZEL DIXON hosts photographic course

By Kat Hill | 7 February 2017

Award-winning tech, Hazel Dixon, recently hosted a three-day photographic event to polish participants’ photographic competition skills. Designed to answer questions the top tech is often asked, Hazel created the course to share her experience with the style of competition. The event saw the participants work with a theme – Alice in…

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Warren scarr 300

SALLY UK & IRELAND announces new managing director

By Helena Biggs | 3 February 2017

Sally UK & Ireland has announced the promotion of Warren Scarr to managing director. Warren Scarr replaces Michael Dewey who, after over a decade with the company, is returning to the U.S. with his family. Warren, who worked closely with Michael in his role as commercial & marketing director, has played an…

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Daily mail incorrect removal

How to remove enhancements without damaging nails

By Katie Barnes | 24 January 2017

Salon owner, educator, former Scratch columnist and award-winning nail stylist, Katie Barnes, reveals how to remove enhancements correctly – and what happens if you don’t. One of the biggest nail myths is that ‘nails need to breathe’. Nails are made up of several layers of dead, compacted cells and do not have the…

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