BUSINESS

Deaf conversation

5 ways to support deaf clients in the nail salon

By Scratch Staff | 6 May 2025

It is estimated that one in three people in the UK have hearing loss, highlighting the importance of making your nail space as comfortable and inclusive as possible for deaf people. Here are some methods to make your business more accommodating to clients who are hard of hearing… 1. PPE…

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Studex multi piercing

Multiple ear piercing: the beauty trend for 2025 & how to offer in the salon

By Guest Writer | 2 May 2025

Piercing equipment and training provider, Studex, shares information about three multi piercing techniques… “With multiple ear piercings becoming one of the biggest beauty trends of 2025, Studex is offering guidance on new piercing techniques, exclusive to Studex Piercing Partners,” says a spokesperson for the brand. “Not only are multi piercings…

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Ctpa allergy guidance

Artificial nails: 7 steps to reduce the risk of allergy

By Guest Writer | 29 April 2025

Caroline Rainsford, director of science at the Cosmetics, Toiletry & Perfumery Association (CTPA), shares practical ways to reduce allergy in the nail space… Acrylate monomers, which are the starting materials in liquid & powder (L&P) and UV/LED gel nail systems, can sometimes cause allergic reactions if they touch the skin.…

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7 ways nail & beauty salon managers can maximise sales in quarter 4 of the year

By Guest Writer | 7 July 2023

Founder of PHAB Service Stars, business coach and management trainer Nergish Wadia-Austin, shares what salon managers should consider when planning for a successful fourth quarter… Research: Conduct market research to identify popular trends, products, and services during the holiday season by talking to your suppliers. Ask them about competitors’ strategies…

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Discounts: Are they a good idea?

By Guest Writer | 7 July 2023

Hair & beauty business coach, Maddi Cook of Boss Your Salon, shares advice on offering discounted services to family & friends… We’ve all been faced with the dilemma of giving a discount to friends and family. While it may seem like a good deed to hook up your loved ones,…

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Silent walkers: Penny Etheridge on using salon software to prevent them & build lasting client relationships

By Guest Writer | 29 June 2023

With 91% of clients not complaining after a negative experience in the salon, instead opting to not return, becoming “silent walkers”, Penny Etheridge of Penny Etheridge Creative Business Consultancy discusses how salon software can be utilised to prevent this. “Using your software system to its full potential lets you have the…

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How to believe in yourself as a nail pro

By Guest Writer | 24 June 2023

Hair & beauty business coach, Maddi Cook of Boss Your Salon, shares advice to remove those negative thoughts as a nail pro… Entrepreneurship isn’t for the faint- hearted. It takes a rock-solid mindset and the ability to navigate challenges and obstacles. Many nail bosses struggle to achieve their goals due to…

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Cleaning tools

4 items you should be sanitising alongside your nail tools

By Katie Barnes | 23 June 2023

You clean, disinfect and sterilise your nail tools, but on what else should you carry out these processes? Any reusable items that come into contact with clients’ skin or nails must be sanitised, disinfected and sterilised, depending on your country’s regulations. Protocols referred to in this blog are applicable to…

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Seeking smooth skin this summer? Check out waxing specialist Andy Rouillard’s top tips

By Guest Writer | 23 June 2023

Waxing specialist & Salon System expert, Andy Rouillard of Axiom Wax Academy, shares his top tips for achieving a perfect finish when performing professional wax treatments in the summer. 1. Cleanse “Hot, sweaty skin is a nightmare to wax, so don’t be stingy with the pre-wax cleanser,” Andy recommends. “Just…

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