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Silent walkers: Penny Etheridge on using salon software to prevent them & build lasting client relationships

By Guest Writer | 29 June 2023

With 91% of clients not complaining after a negative experience in the salon, instead opting to not return, becoming “silent walkers”, Penny Etheridge of Penny Etheridge Creative Business Consultancy discusses how salon software can be utilised to prevent this. “Using your software system to its full potential lets you have the…

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Elevate your management & leadership skills with Liz McKeon’s Management Training Programme

By Callie Iley | 15 June 2023

Beauty business expert and founder of the International Salon Business School, Liz McKeon, has announced the return of her Management Training Programme: Elevate Your Management and Leadership Skills, taking place in August 2023. Providing attendees with practical and easy-to-implement, business strategies and people management communication skills, the course covers a…

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Want to double retail sales in the salon? Check out Liz McKeon’s 2023 Staff Training Programme

By Callie Iley | 20 April 2023

Salon expert and business coach, Liz McKeon, has launched her 2023 Staff Training Programme, How to Double Your Retail Sales, Rebookings and Referrals Within 30 Days. Noting the importance of retail sales in the salon as a source of income after gaining 70% of her salon’s turnover from retail and…

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How to attract men into the salon for manicures

By Katie Barnes | 9 March 2023

The nail industry is dominated by female clients, but do you do enough to attract and welcome the growing male market? From mechanics, hairdressers and grooms to fathers of the bride and office workers, the male nail salon clientele is expanding. This seems to have been made more publicly accepted…

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Celebrity manicurist, Julie Kandalec, to offer Nailpreneur business course scholarship

By Chloe Randall | 24 February 2023

Celebrity manicurist, Julie Kandalec, has announced an addition to Julie K Nail Academy, The Maya Nailpreneur Scholarship. The annual scholarship will be awarded to one student a year, to participate in Julie’s exclusive eight-week Nailpreneur online business course. The scholarship is intended to support students who are interested in growing…

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Ready to boss your beauty business? Check out the Take Action Club

By Chloe Randall | 22 January 2023

Founder of Beauty Boss HQ, the Beauty Boss Academy and creator of the Virtual Salon Window ™ framework, Layla Tourh, has launched a membership known as the ‘Take Action Club.’ This £10 monthly membership is designed to help owners of beauty-related businesses to improve their productivity and help them ‘take…

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Top tips for your Self Assessment from HMRC

By Guest Writer | 13 January 2023

The team at HMRC serves up advice for nail techs to help complete your Self Assessment… Whether you are new to Self Assessment or have been completing your tax return for many years, preparing your paperwork now can help avoid the unnecessary stress of leaving it until the last minute…

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How the Energy Bills Discount Scheme affects the nail & beauty industry

By Chloe Randall | 11 January 2023

How the Energy Bills Discount Scheme affects the nail & beauty industry The government has announced the introduction of the new ‘Energy Bills Discount Scheme’ for UK businesses, charities and the public sector, ahead of the current scheme ending in March. The new scheme means that all eligible UK businesses…

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Revealed: How to deal with competition from other beauty businesses

By Guest Writer | 20 November 2022

How to deal with competition from other beauty businesses Founder of Beauty Boss HQ, Layla Tourh, shares how to deal with competition from other nail & beauty businesses… Who is your competition? Is it the salon across the road? Is it that new place that opened up next door? Or…

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NHBF urges Chancellor to protect the hair & beauty sector with 6-point plan

By Scratch Staff | 14 November 2022

The National Hair & Beauty Federation (NHBF) has urged the Chancellor, Rt Hon Jeremy Hunt MP, to adopt a six-point plan to protect the hair and beauty sector. Stressing that the hair and beauty sector is experiencing a ‘cost of doing business’ crisis, with energy and business costs escalating, the…

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Professional nailcare market in the UK grows by 3.4% in 12 months

By Chloe Randall | 18 October 2022

Kline Group has announced in a recent report that the UK’s professional nailcare market has reached £42 million, growing at 3.4% in 2021, compared to 2020. In the report, this growth was put down to the fact that most marketers restocked their inventory in 2021 as the salons reopened, which…

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What is the Energy Bill Relief Scheme?

By Helena Biggs | 22 September 2022

Energy costs for UK businesses, charities and public sector bodies will be cut, as the government has launched the Energy Bill Relief Scheme. The initiative follows PM Liz Truss’s 8 September announcement that businesses would receive a six-month support package for their energy bills. The scheme has been outlined by…

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‘Free exposure’ doesn’t pay the bills… or does it?

By Katie Barnes | 23 August 2022

If you’re a creative of some kind, whether a nail tech, educator or content creator, then you’ve probably come across the offer of exposure for free work. More often than not, this request comes from a successful, well established individual or business. The paradox is, if they are so successful,…

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How the Lisa & Lou initiative has helped my nail business make more money

By Callie Iley | 20 August 2022

Scratch chats to Louella Belle brand ambassador, Rachel Herar, about how online sales platform Lisa & Lou has helped boost her business. The initiative, named after Louella Belle founder, Lisa Crook, allows pros to retail products through the platform, giving them the opportunity to generate extra revenue through sales with…

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Fancy a £25k Business Boost? Simply Business launches grant for small businesses

By Callie Iley | 3 July 2022

Small business insurance provider, Simply Business, has announced its third iteration of the Business Boost grant of £25,000, offering UK small businesses financial support to continue their post-Covid recovery and navigate the current economic climate.  UK CEO of Simply Business, Alan Thomas, comments: “Small businesses are built on big dreams,…

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