EXPERT ADVICE

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Onycholysis: what is it & how can it be treated?

By Jess Watts | 31 July 2025

Let’s talk the causes of onycholysis, aka nail separation, how to prevent and what to do when it’s presented at the nail desk… Picture this: you scrape your knee and pop a plaster over the top to help it heal. Three days later, that plaster has started to lift. At…

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How to elevate your beauty business by seeing it through clients’ eyes

By Marie-Louise Coster | 30 July 2025

Session nail stylist, salon owner & educator, Marie-Louise Coster, discusses the importance of understanding clients’ perspective… When was the last time you walked through your business as if you were an existing or new client? We all need to walk through our businesses, whether physically or virtually, on a regular basis…

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The nail hyponychium: what is it & why does it need protecting?

By Jess Watts | 25 July 2025

Not all heroes wear capes… but sometimes they deserve a little appreciation. Here are some key facts about the hyponychium – your underappreciated nail protector. Akin to how we fill the cracks in between shower tiles, the crevices of our nails also need sealing to protect the nail bed and…

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How to succeed in the run-up to Christmas

By Scratch Staff | 19 December 2019

Sharon Sandhu, Category Manager for Nails at Salon Services UK & Ireland, explores key pointers to ensure you stay on top of your game this festive season… With so many festive parties, meals and get-togethers happening over the Christmas period, nail salons are undoubtedly seeing a rise in bookings as…

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What to look for in a professional lash brand

By Kat Hill | 14 December 2019

Ruth Atkins, lash expert and Salon System educator, reveals some points to consider when selecting a lash brand or training provider… “When a technician is looking for a lash brand and lash training, professionals should consider a few important things. Choose a reputable brand that has all UK and EU…

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How to encourage product sales in the run up to Christmas

By Sophie Nutt | 12 December 2019

It’s beginning to look a lot like Christmas, so be sure to utilise the season of goodwill by making the most of your retail offerings. An easy way to generate some extra revenue across the busy party season, dress up retail areas with festive decorations and irresistible products to catch…

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How to ensure a correct gel polish cure – and why it’s so important

By Katie Barnes | 10 December 2019

Do your nail files or dust filings look like this when you are performing a gel polish removal? If so, your gel polish was not properly cured. Let’s discuss some possible reasons why this may happen. There’s a big difference between ‘cured’ and ‘properly cured’ and it can be difficult…

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Dealing with staff absences

By Scratch Staff | 30 November 2019

As we head into one of the busiest times of the year, do you know how to deal with staff absences? Tina Beaumont-Goddard, National Hair & Beauty Federation‘s director, serves up some advice… Your employees may be off work for a wide range of reasons, and you’ll need to understand what the law…

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How to become a Crystal Nails UK educator

By Scratch Staff | 29 November 2019

Timea Berridge, nail technician and now Crystal Nails UK educator for Nottingham, shares her experience of the brand’s educator course… “Hi, my name is Timea and I have been working as a nail technician for a number of years. After seeing the opportunity to become a Crystal Nails UK educator,…

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