Versum sell emotions

Software expert suggests selling emotions to engage clients

By Scratch Staff | 16 April 2018

Slawomir Gawlowski, business development coach at salon software company, Versum, reveals a new tactic; using emotion, to help engage clients… “The astonishing potential of powerful emotions should be employed at the very onset of a business undertaking. Before you start promoting any products or services, give your business a unique personality. Use…

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Hollie powers

Hollie Powers talks money

By Kat Hill | 13 April 2018

Are you charging enough? Hollie Powers, beauty business expert and spa owner, shares some top tips… Prices are one of the most overlooked elements of creating a menu within a salon – and sadly, far too many people price too low to attract new customers. Low, bargain prices will probably,…

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Faby tools

Good health, safety & hygiene practices at the nail desk

By Scratch Staff | 12 April 2018

Head educator for Faby, Alessandra Marchesi, encourages you to assess your current working practice for any bad habits – and serves up top tips for maintaining high standards of practice Even as experienced and highly qualified professionals, bad habits can creep up in terms of health, safety and hygiene. You…

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Nailbiting

Nail your consultation for nail biters

By Kat Hill | 10 April 2018

Help kick a client’s nail biting habit by kicking off your service with a consultation perfectly tailored to their nail needs. Rachel Gribble, Salon System expert shares, her tips… As with all nail services, the most important part is the client consultation. You need to establish how badly bitten the client’s nails are and…

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Nhf logo

Don’t be caught out by April’s minimum wage rises, warns the NHF

By Kat Hill | 10 April 2018

The rise of the National Minimum Wage and the National Living Wage rates on April 1 2018 will impact hair, beauty and barber businesses up and down the country.  The NHF, a salon trade association that supports the industry, is urging employers to check staff are being paid at the…

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Fblive

Facebook Live tips for nail businesses

By Guest Writer | 6 April 2018

Facebook Live videos are a great way to communicate with your clients, build up excitement and yield an instant reaction. Fee Wallace, lead educator for Sweet Squared and nail vlogger, explains how to get the best out of the social media tool… Making live videos to promote your business can…

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Tricky clients experts feature image

How to deal with common tricky client types

By Sophie Nutt | 5 April 2018

In the perfect world, ‘the customer is always right’, but sometimes you can be faced with a situation you don’t know how to handle. We asked the experts about the most common tricky client types to look out for and how to manage concerns… The late client Anna Germaine, director…

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Katie barnes 4 weeks growth

Know when to book in the next nail appointment

By Katie Barnes | 3 April 2018

Educator and award-winning nail technician, Katie Barnes, offers advice on knowing when to book the next nail appointment – and what happens if too much time is left between enhancement services… Many techs are responsible for letting their clients go too long between nail appointments. Nail appointments should be scheduled…

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Iz prep lead

Perfect your nail preparation

By Kat Hill | 3 April 2018

Alison Dowse, educator with Izabelle Hammon Ltd, reveals how she preps for a gel-based service…  Nail preparation is the most crucial step for the application of gel and should never be overlooked. One of the main reasons gels will start to lift is due to improper nail prep. Creating the perfect…

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Kissed by mii tanning kit

How to work the transitional tan

By Guest Writer | 1 April 2018

Kissed by Mii tanning expert, Shelley Henderson, reveals how to take your clients from winter to spring with a transitional tan. Don’t let potential tanning clients hibernate away until summer – here’s how to entice them to tan RIGHT NOW. Not just for balmy days, tanning offers an instant pick-me-up,…

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Bsafe1

bSafe with personal safety app

By Kat Hill | 30 March 2018

Perfect for nail technicians or stylists on the move, make your personal safety a priority with the bSafe app. Check in and share your location with selected family and friends via the app, and allow live GPS tracking for those contacts to follow your journey when you choose so. The…

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Theresa cientanni desktop2

How to create epic social media content

By Scratch Staff | 27 March 2018

Theresa Cientanni, marketing expert and founder of My Social Salon, reveals how to create exciting and engaging social media content for your nail business… We all lead busy lives, so the last thing we want to do is spend hours creating and researching content ideas. There are two main types…

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Jessica case study lead

Client reveals results of Jessica natural nail care

By Kat Hill | 27 March 2018

The nail experts at Gerrard International were on hand to nurse one client’s natural nails back to health with Jessica’s results-driven service and the brand’s prescriptive range of products. The Jessica manicure sees a studied approach to create the prime foundation for colour. The brand’s natural nail analysis technique helps…

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Kissed by mii exfoliating gloves

How to apply tanning products perfectly

By Guest Writer | 16 March 2018

Kissed by Mii tanning expert, Shelley Henderson, explains why it’s all in the prep step when it comes to the perfect tan… Whether you’re delivering a smooth, streak-free tan in the tanning booth or teaching your clients techniques to guarantee great results at home – it’s important to prep the…

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Erica turley 2

What makes a great business headshot?

By Erica Turley | 15 March 2018

Nail stylist, Erica Turley, reveals why she’s shying away from corporate-style headshots and expressing her creativity with a new style of portrait to help build her brand… New Year, new photo! I needed a new headshot/business portrait as I no longer have long, grey hair and I don’t wear a…

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